Roles and Responsibilities: Field Service Technicians are individuals who work closely with practical real-world issues. They respond to customer queries, providing technical service and maintenance support at customer locations. Professionally trained to attend problems and engage in performance, Field Service Technician is responsible for field operation, troubleshooting, repair, and client training of devices in an assigned location. Besides, they also often work with products that can’t be easily transported because of their size or interconnectivity with other systems. Field Service Technicians are responsible for installing, maintaining, and repairing equipment out in the field and providing technical training when necessary.
Average Salary (per annum): US$48,373
- Ability to travel places and work according to changing schedules and environment.
- Knowledge in computer science, IT, network technologies, or a related field.
- Brilliant customer service skills and ability to diagnose and solve problems from non-technical descriptions provided by clients.
- Basic learning of computing systems and operating systems.
- Experience in field service.
- Education background with technical degree or certification.
- Ability to troubleshoot, test, repair, and service technical equipment.
Top 3 Online Courses:
Field Service Engineer Training at Service Strategies: The Field Service Engineer online training course provides a self-directed, modular learning experience, combined with facilitation tools that help field service managers reinforce the skills taught in the class. The approach enables students to learn and apply course concepts in real-world situations while gaining reinforcement from their local manager or supervisor.
Field Service Technician Certificate Level I at Lone Star College: Field Technician Online Course offered by Lone Star College provides training in hydraulics, pneumatics, DC/AC circuits, and petroleum instrumentation. The certificate course prepares students to enter the industry as a technician in support of electro-mechanical, petroleum, and manufacturing technologies.
Certified Field Service Professional at RCCSP: Developed specifically for technical field engineers, the Field Service Professional online training course offers a self-directed, modular, and interactive online learning opportunity with on-the-job tools for the field engineers combined with a skills reinforcement tool kit for field leaders.
Top Institutes Offering the Program:
- Master of Industrial and Labour Relations (MILR): ILR School
- Automotive Service Technician (Apprenticeship): Algonquin College
Top Recruiters for This Job:
Cummins India: Cummins India is a leading manufacturer of diesel and natural gas engines. The company is one of the seven legal entities of the Cummins Group in India, comprising three business units namely engine, power systems, and distribution. Cummins India designs manufacture, distributes, and services diesel and alternative fuel engines.
Livpure: Livpure is a well-known organization in the Indian corporate world and is one of the most trusted manufacturers of water purifiers in India. The brainchild of technocrats and experienced professionals, the company is focused on delivering superior water purifiers for home and commercial use across India.
Patterson Companies: Patterson Companies is a manufacturer and distributor of dental and animal health products. Headquartered in St.Paul, the company supplies its specialty products to the dental, veterinary, and rehabilitation supply markets. Patterson Companies provides a total-package approach to doing business that is driven to meet the needs of healthcare professionals.
Siemens: Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose, adding real value for customers.
Apex Systems: Apex Systems is a provider of IT staffing and talent management services to enterprises. The company specializes in the areas of infrastructure, application development, project management, security engineering, and life science. Apex Systems also offers a range of IT services, including IT strategy consulting, digital enterprise solutions, domestic sourcing, etc.
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